Master Thesis "Enhancing Experience in Chatbot Design Through Artificial Intelligence (AI) Integration"

As Austria's largest research and technology organisation for applied research, we are dedicated to make substantial contributions to solving the major challenges of our time, climate change and digitisation. To achieve our goals, we rely on our specific research, development and technology competencies, which are the basis of our commitment to excellence in all areas. With our open culture of innovation and our motivated, international teams, we are working to position AIT as Austria's leading research institution at the highest international level and to make a positive contribution to the economy and society.

In our interdisciplinary research team “Experience Business Transformation” we focus our research on studying the interaction between people and technology. By using prototypes, we generate creative concepts and ideas, which are turned into practical and tangible experiences. Subsequently, these experiences are then thoroughly tested for their acceptability and functionality.

Our Center for Technology Experience in Vienna invites applications for a:

MASTER THESIS "ENHANCING EXPERIENCE IN CHATBOT DESIGN THROUGH ARTIFICIAL INTELLIGENCE (AI) INTEGRATION"

Center for Technology Experience

Currently, as part of an AIT innovation project, we are engaged in the research and development of a novel approach for AI-based Chatbot – Hereby we are committed to create and develop an innovative user-centred solution.

Throughout this master thesis project, you will intensively deal with the topic of AI & Data Science and the experience design of interactions with the chatbot.

You will focus on conducting a survey about the future usage of the system, strong communication and exchange with the technical part and validation approaches of the AI results.

For the project, you will work together with a 2nd master student in the field of Data Science and Artificial Intelligence and together you will develop the chatbot of the future.

The main goal of this master thesis is to develop a novel approach for internal usage of a Chatbot system.

Relevant here is the consideration of legal and ethical issues as well as considerations for improving the interaction between people and users.

A central goal is also to validate the quality of the results and to develop solutions for improvement.

Under the guidance of our team, you will set up a study plan, conduct the survey, analyse the results and work with the technical team to improve AI-based data (e.g., validation & classification of results).

You will broaden your knowledge and skills in the field of AI and User-Centred Design for Chatbots.

You will train in scientific work and have the opportunity to discuss your experiences with scientific interdisciplinary experts from the UX, Human-Computer Interaction and AI fields

Your qualifications as an Ingenious Partner:

Ongoing master's studies in Human-Computer Interaction, Computer Science, Multimedia, or similar fields.

Good knowledge in conducting and analyzing quantitative user studies and data science topics.

Development skills for learning models and knowledge for AI applications are highly welcome.

You are excited about application-oriented challenges in AI approaches.

Interest in the creation of scientific studies

High level of commitment and ability to work in a team

Good language skills in German or English (written & spoken)

What to expect:

Duration of the master’s thesis project: 6 months

Start date: ideally January 2024 – However there is some flexibility concerning the start-date

EUR 890,-- gross per month for 20 hours/week based on the collective agreement, for a period of 6 months. There will be additional company benefits. As a research institution, we are familiar with the supervision and execution of master theses, and we are looking forward to supporting you accordingly!

At AIT diversity and inclusion are of great importance. This is why we strive to inspire women to join our teams in the field of technology. We welcome applications from women, who will be given preference in case of equal qualifications after considering all relevant facts and circumstances of all applications.

Please submit your application documents including your CV, cover letter, relevant certificates (transcript of records) online.

APPLY NOW!